Users

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Endpoints

Users endpoints allow your agents to generate, modify, and retrieve user records.

Call Type Object URL Description
Users
GET Users https://deskapi.gotoassist.com/v2/users Retrieve a list of all users
GET User https://deskapi.gotoassist.com/v2/users/[id] Retrieve a specified user
GET User https://deskapi.gotoassist.com/v2/me Retrieve current user record

Properties

Name Type Default Read Write Order Description
id String       The unique API ID to access this resource
_type String        
avatar_image_url String        
large_avatar_image_url String        
medium_avatar_image_url String        
small_avatar_image_url String        
super_small_avatar_image_url String        
short_name String        
first_name String    
last_name String    
email String    
email_aliases String      
time_zone String        
active Boolean        
name String   The name of the user
account Account        
account_rights String        
person_detail Person Details      
onboarding_tasks Onboarding Task      
key String        
company Company      
office_phone String        
mobile_phone String        
other_phone String        
fax String        
department String        
job_title String        
notes String        

Filters

Property Name
id
first_name
last_name
email
active
name
name
dismissed
name
account
as_at
selector
service
record_type
service
service
user
billable
closed_at
closed
service
assigned_user
assigned_to_group_or_any_member
assigned_to_group
assigned_to_any_customer
assigned_to_any_user
name
active
open
closed
service
category
customer
service
category