Time Entries

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Endpoints

Time entry endpoints allow your agents to generate, modify, and retrieve time entry records.

Call Type Object URL Description
Time Entries
GET Time Entries https://deskapi.gotoassist.com/v2/time_entries Retrieve a list of all time entries
GET Time Entry https://deskapi.gotoassist.com/v2/time_entries/[id] Retrieve a specified time entry
POST Time Entry https://deskapi.gotoassist.com/v2/time_entries Create a new time entry
PUT Time Entry https://deskapi.gotoassist.com/v2/time_entries/[id] Update a specified time entry
DELETE Time Entry https://deskapi.gotoassist.com/v2/time_entries/[id] Delete a specified time entry

Properties

Name Type Default Read Write Order Description
id String       The unique API ID to access this resource
_type String        
service Service     The service associated with the record
user User     The user associated with the record
service_desk_record String        
hours Integer    
description String      
performed_at Datetime    
billable Boolean      

Filters

Property Name
id
first_name
last_name
email
active
name
name
dismissed
name
account
as_at
selector
service
record_type
service
service
user
billable
closed_at
closed
service
assigned_user
assigned_to_group_or_any_member
assigned_to_group
assigned_to_any_customer
assigned_to_any_user
name
active
open
closed
service
archived
changes
no_change
record_type
service
category
customer
service
category