Groups

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Endpoints

Group endpoints allow your agents to generate, modify, and retrieve group records.

Call Type Object URL Description
Groups
GET Groups https://deskapi.gotoassist.com/v2/groups Retrieve a list of all groups in the system
GET Group https://deskapi.gotoassist.com/v2/groups/[id] Retrieve a specified group

Properties

Name Type Default Read Write Order Description
id String       The unique API ID to access this resource
_type String        
avatar_image_url String        
large_avatar_image_url String        
medium_avatar_image_url String        
small_avatar_image_url String        
super_small_avatar_image_url String        
short_name String        
first_name String    
last_name String    
email String    
email_aliases String      
time_zone String        
active Boolean        
name String   The name of the record
members User        

Filters

Property Name
id
first_name
last_name
email
active
name
name
dismissed
name
account
as_at
selector
service
record_type
service
service
user
billable
closed_at
closed
service
assigned_user
assigned_to_group_or_any_member
assigned_to_group
assigned_to_any_customer
assigned_to_any_user
name
active
open
closed
service
archived
changes
no_change
record_type
service
category
customer
service
category